Shipping policy
Last updated: October 27, 2026
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). During sales or high-volume periods, processing may take up to 5 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Times
United States: Most orders arrive within 7–15 business days after shipping. Items fulfilled from our US warehouse partners may arrive sooner, typically in 3–7 business days.
International: International orders typically arrive within 10–25 business days after shipping, depending on the destination and customs processing.
Delivery times are estimates and are not guaranteed. Carrier delays, weather, and customs can occasionally extend delivery.
Multiple Packages
Orders with more than one item may ship from different locations and arrive in separate packages on different days. You will receive tracking for each package.
Shipping Costs
Shipping costs are calculated at checkout. Any free-shipping offers are shown in your cart before you pay.
Tracking
Tracking numbers may take 2–5 business days to show updates after your order ships. If your tracking has not updated in 15 days, please contact us.
Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are the customer's responsibility and are not included in the order total.
Incorrect Addresses
Please double-check your shipping address at checkout. If you notice an error, email us within 12 hours of placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Damaged, or Missing Orders
If your order arrives damaged or has not arrived within 30 days of shipping, see our Refund Policy or contact us and we will make it right.
Contact
Shipping questions? Email raneile.shop1@gmail.com.